Surprise mobile mid-contract price rises banned

Getty Images

Mobile phone, pay TV, and broadband companies have been banned from surprise price rises during a contract.

In new deals from 17 January, providers must tell customers about any mid-contract price rises at the point of sale and "in pounds and pence".

This must be done in a "clear and comprehensible" way, Ofcom has ordered.

Complaints from customers have risen about large, unexpected price rises at a time when other bills had been soaring.

This breaking news story is being updated and more details will be published shortly. Please refresh the page for the fullest version.

You can receive Breaking News on a smartphone or tablet via the BBC News App. You can also follow @BBCBreaking on Twitter to get the latest alerts.