Thousands of Lloyds staff deemed to be underperforming face axe

14 hours ago 33

Mitchell LabiakBusiness reporter, BBC News

Getty Images People walking outside a branch of Lloyds Bank in Swansea, WalesGetty Images

The jobs of thousands of Lloyds Banking Group staff are at risk as part of a performance shake-up at the financial firm.

The banking group is set to tell those it deems are among the weakest performing 5% that they could be made redundant unless their work improves.

It marks the second time in less than two years that thousands of Lloyds' employees have faced job losses, after it cut 1,600 roles in January last year.

The BTU union warned of staff being "hounded out of the business", but Lloyds spokesperson said it was "striving to embed a high-performance culture in the organisation".

"To achieve this, and in line with wider industry practice, we continuously look for ways to help our colleagues perform at their best," the Lloyds spokesperson added.

"We know that change can be uncomfortable, but we are excited about the opportunities ahead as we propel forward to achieve our growth ambitions and delivering exceptional customer experiences."

About 3,000 people deemed by Lloyds to be underperforming will be told their jobs are risk, with roughly 1,500 expected to lose their jobs, according to the Financial Times, which first reported the story.

Bosses at the company will be reviewing data from a HR software programme to monitor progress, the newspaper said.

The firm is not understood to be looking to cut a specific number of jobs but to solve an issue with low numbers of people leaving the banking group over time.

The performance policy has echoes of so-called "rank and yank", which was popularised in the US by the former chief executive of General Motors Jack Welch.

He supported "ranking" employees by performance and then "yanking" the worst performing out of the company.

Accord Union, which claims it represents more than 22,000 staff, said it was "asking Lloyds Banking Group to reassure its staff that it will continue to uphold the integrity of the established performance management processes".

The BTU union, which claims to represent 17,000 Lloyds staff, said it did not support Lloyds' actions.

"In Lloyds, it will simply become a numbers game and staff will be hounded out of the business. We've seen it before," it said.

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